If it is an aesthetic laser service emergency, please call (800) 364-9010 and request the Service Department. We strive to take care of all service needs as swiftly as possible and will contact you very soon with assistance.
You may also send an email to firstname.lastname@example.org.
Aesthetic Laser Service – Maintenance Without Hassle
Astanza’s technical support department offers installation, troubleshooting, and repair for all of our lasers. Call the toll free number (800) 364 – 9010 for any support issues and our responsive technicians will assure that your Astanza system performs at its best.
Immediate, Expert Support for Your Aesthetic Laser
Astanza’s factory-trained laser technicians exclusively work on Q-switched laser systems for unparalleled expertise in the industry.
Compared to typical jack-of-all-trades laser technicians, Astanza technicians have superior Q-switched laser knowledge, which translates to better diagnosis and repair of sensitive system components.
Not all laser manufacturers have technicians on staff – some other companies hire freelancers to take care of customer laser maintenance. 100% of Astanza technical work is performed by internal, full-time employees. Also, our in-house technical work allows us to boast the best service turnaround times of any Q-switched laser manufacturer in the US.
Astanza technicians are able to resolve many issues over the phone, but are also able to travel to your location to diagnose and resolve technical issues. Technical support can be reached at 800-364-9010 for assistance and aesthetic laser service.
All Astanza lasers are quality produced and inspected, plus come with industry standard warranties. However, all lasers need regular preventative maintenance by licensed technicians to perform optimally and give effective treatments. Extended coverage is a smart choice for busy practitioners whose practices depend on well-functioning systems. After your initial warranty period is over, you can decide to continue your VIP experience with Astanza by maintaining an extended service plan.
The laser industry has a bad reputation for gouging practitioners for service plans and warranties. At Astanza, we treat our customers as VIPs and strive to provide the most affordable extended warranties in the industry. Because Astanza systems feature top-quality engineering, the cost of maintenance is minimal – and we pass those savings on to our customers.