In the laser industry, there is a common, frustrating pattern. A company sells you a high-end device, drops it off at your door, and then disappears. You’re left with a powerful piece of technology but no clear roadmap on how to maintain it, how to master it, or, most importantly, how to actually get patients in the door to use it.
At Astanza, we knew there had to be a better way. We don’t just want to be your equipment vendor; we want to be your long-term partner. That’s why we created The Astanza Experience.
The Astanza Experience is built on three unbreakable pillars designed to ensure that our clients don’t just “have a laser,” but run a thriving, profitable business.
The Three Pillars of the Astanza Experience
While other companies leave you to sink or swim, the Astanza Experience provides a safety net and a springboard through three core guarantees:
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Lifetime Training and Clinical Support
Technology is only as good as the person operating it. We provide Lifetime Training and Clinical Support, including onsite installation and comprehensive training for you and your staff for the lifetime of your laser. Whether you hire a new nurse next year or want to refresh your clinical protocols three years from now, our clinical experts are only a phone call away.
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3-Business Day Service Guarantee
Downtime is a revenue killer. If your laser isn’t firing, you aren’t making money. We are the only company in the industry to offer a 3-Business Day Service Guarantee. If your laser has an issue, we commit to having it back up and running within three business days, period. We protect your investment so you can focus on your patients.
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The Growth Accelerator Program (Marketing Support)
This is where we truly separate ourselves from the pack. We know that most practitioners are experts in skin or ink, not necessarily digital marketing. Our Growth Accelerator Program is designed to give you the professional tools you need to generate leads and build your brand without needing to hire a full-time marketing firm.
Grouping the Power of Growth: What’s Inside the Accelerator?
We understand that our clients are specialists in their craft, not necessarily digital marketers. The Growth Accelerator Program isn’t a DIY kit; it’s a curated, strategic framework that provides you with high-level resources to support your marketing strategy.
- Strategy & Planning: New Astanza clients who qualify receive a personalized Marketing Blueprint and an annual marketing strategy audit to identify exactly where your practice can grow.
- Ready-to-Use Assets: Access our exclusive client portal, which houses a large digital asset template library, professional press release templates, and complimentary marketing materials (like floor banners and brochures).
- Media & Public Relations: We help you make a grand entrance into your local market with a professional press release announcement and social media highlight.
- Professional Connections: Need to scale further? We provide access to our Vetted Partner Network, a group of industry-specific experts we trust to help you grow your marketing and business.
Can Your Laser Company Do That?
When you’re looking at different laser technologies, ask yourself: Who is going to be there for me six months after the check clears? If you want the peace of mind that comes with award-winning service, lifetime clinical expertise, and a built-in marketing engine, you want the Astanza Experience.
Ready to see how our technology and the Growth Accelerator Program can transform your practice? Contact an Astanza expert today to learn more.