Astanza values customer relationships and takes Astanza customer reviews very seriously. We provide every resource possible to help our customers succeed. The testimonials and Astanza customer reviews below are just a fraction of the many success stories of Astanza users.
The Experts in Aesthetic Lasers
Astanza began as a leading innovator of tattoo removal technology and now offers the most advanced product line of aesthetic lasers in the world. Our customers now rely on us to provide the most updated aesthetic laser technology available. Read the Astanza customer reviews about the following products:
Tattoo Removal
TrinityTSR
Duality
Eternity
Hair Removal
MeDioStar
Skin Resurfacing
DermaBlate
With the industry’s fastest service support, in-depth training, and comprehensive marketing support, Astanza is your partner every step of the way.
Jesse Herrick
Owner
Honestly, from top to bottom, my experience with Astanza has been spectacular. I don’t have any complaints. Everyone I’ve interacted with has been great. I trust my sales rep implicitly which is not your typical sales experience, and the service and marketing team have been an absolute pleasure to work with. I consider the Astanza team my friends – they’re good people. Not only am I impressed with their lasers, but the quality of service has been incredible. I can reach out to anyone on their team and know that if they don’t pick up right away that I’m going to hear back within the next hour or so. I’m never left hanging, and that’s hugely appreciated. To date the customer service experience as well expertise associated with it has been unrivaled with any purchase I have made, laser or not.
Stephanie Russell
Owner
My favorite part about working with Astanza is knowing that I ALWAYS have support when I need it! In a business like this, it is imperative that the support be there. If something happens with your laser and you don‘t have the support you need, you could be out thousands of dollars before it is resolved and laser back up and running. Astanza has a great system and warranty package that ensures the laser is running at peak performance. This decreases the chances of being shutdown for periods of time with no laser. I also absolutely love the people that work for Astanza! Everyone I’ve worked with has been extremely down to earth and just great people in general. Customer service is outstanding!
Matt Russo
Owner
As a med spa owner I have bought many devices through various companies over the years. From point of contact, to sale, to servicing our devices Astanza has been top notch and heads above the many other companies selling and servicing devices in the aesthetics industry. I would highly recommend Astanza and its wonderful staff. Buying an Astanza product is truly buying a partnership for life.
Matthew Sandell
Owner
I chose Astanza for the customer service. I believe there are many laser companies that have great technology, but none have the customer service that Astanza has supported me with. If I don’t have the answers to something, the Astanza team will find it for me or point me in the right direction. They come up with every answer that I need and make themselves accessible to me at any time of the day. Astanza’s customer service, warranty on equipment, and turnaround time on any kind of service are all huge. I could easily buy a piece of equipment with the same wavelengths as my Astanza equipment from another manufacturer, but I wouldn’t have Astanza’s service guarantee. You simply cannot find customer and service support like Astanza’s elsewhere. No one has that answer except for Astanza.
John Williams
Owner
Astanza has been a huge help from Bryce helping plan my business and picking out equipment, to Richard setting up and training, to significant and high-quality marketing advice, support, and collateral development from Amy. I would highly recommend Astanza for anyone getting into laser tattoo removal.
Dr. Terrance Baker
Founder
The knowledge of the Astanza team is tremendous in all areas of sales and marketing. The marketing aspect of our purchase of Astanza equipment was an unexpected added value. The marketing department has worked tirelessly to assist us to expand our practice on a weekly basis. There is no question in my mind that the direction and guidance of the Astanza marketing team has been an extremely valuable asset in the growth and development of our rapidly expanding practice.
Dr. John DeSpain
Physician/Owner
We’ve had an Astanza laser for nearly three years and used it extensively to treat tattoos and pigment disorders. The technology is first rate and top notch. This laser dances circles around the competition, but the biggest selling point is the expertise and integrity of the Astanza team. They are partners in my success and have become wonderful resources in the practical use of the machine as well as practice marketing and promotions. We have had no serious issues with the equipment, but when we had a small issue with a part needing replacement they responded rapidly and efficiently. If you are considering Q-switched lasers, look no further than Astanza. You won’t regret it.
Gary Betz
President
We purchased a couple additional Duality Lasers from Astanza two years ago for our existing laser clinics. I am very pleased with the performance and durability of these lasers, they’re real workhorses requiring minimal maintenance. My Astanza laser has 13,000,000 pulses and she’s just getting started. I trust Astanza completely, only because they have proven time and again they deserve my trust. We work hard to help our clients get rid of unwanted tattoos, Astanza has helped us to reach our goals.
Nick Settich
Operating Partner
After purchasing and dealing with other laser companies over the years, I feel compelled to run to the top of the mountain tops and yell how fantastic my experience was at Astanza. The service, the training and the equipment are without equal. This should be the only laser supplier in the United States.
