Astanza values customer relationships and takes Astanza customer reviews very seriously. We provide every resource possible to help our customers succeed. The testimonials and Astanza customer reviews below are just a fraction of the many success stories of Astanza users.
The Experts in Aesthetic Lasers
Astanza began as a leading innovator of tattoo removal technology and now offers the most advanced product line of aesthetic lasers in the world. Our customers now rely on us to provide the most updated aesthetic laser technology available. Read the Astanza customer reviews about the following products:
Tattoo Removal
TrinityTSR
Duality
Eternity
Hair Removal
MeDioStar
Skin Resurfacing
DermaBlate
With the industry’s fastest service support, in-depth training, and comprehensive marketing support, Astanza is your partner every step of the way.
rachel grove
18:59 15 Jun 22
They are so friendly and helpful. The place is so clean and sanitary. They provide laser removal for the community and give their staff and students exceptional learning experiences and opportunities. Definitely the best laser removal place hands down for all services, but particularly my favorite is the tattoo removal. Great results!!!
Heather McDaniel
17:29 17 Mar 22
Astanza has been phenomenal to work with! I purchased the Duality Q-Switched Nd:YAG for laser tattoo removal and could not be more satisfied. Their entire team has been professional, communicative and friendly throughout. My initial contact was Justin, who was very informative of the process. Josh was wonderful during the purchase. He was there every step of the way to answer all of my questions and made everything just so easy. Amy in marketing is just amazing, she really knows what she's doing and Astanza is lucky to have her onboard! Jordan was the engineer that did the set up and introduction to my machine. He is probably the most laser-knowledgeable person you will ever meet. From the operation of the machines to the physics of lasers, he made me feel very comfortable with everything. Thank you Astanza!
Laser Procedure of Florida
18:44 10 Mar 22
We have worked with Astanza for over a year now! They have been with us step by step. The initial process and even now, when we have any questions they're a text/e-mail away. It's great to know that you've not only invested in your own company, but that the company you chose to work with is also vested in your company's growth! Thank you so much Astanza & team, you made our dreams come true 🙂
cindy Wheeler
14:32 13 Feb 22
I found the training from New Look Laser College to be informative and engaging. It gave me a greater in depth knowledge base of running a laser center. The team was great to meet and very friendly and helpful. Thank you.
ANTHONY TOZZI
16:30 06 Feb 22
After two years of research, I chose Astanza Laser to work with. Their professionalism in the field is what made the difference. Ethical training to provide the best outcomes for my clients was important to me. The advice and support on the Laser proved to very valuable. The delivery and installation setup in order to get us up and running was challenging but having great customer service to help you work through those challenges is why we had a successful grand opening. The continued support and recommendations have been valuable, but the kickoff marketing campaign is what got us visible to our audience.
Brooke Curry
20:00 04 Feb 22
I cannot get over how amazing Astanza has been to me. From sales to install to marketing, they are the perfect team to have on YOUR team.
Loretta Kent
21:31 06 Dec 21
Astanza is and has been an outstanding company to do business with and the staff is simply amazing. SW Tattoo Removal was given a great opportunity by Astanza which has allowed us to grow and be who we are today. The equipment is reliable and does the job well. Thanks, Astanza!
TATTOO REMOVAL
17:24 24 Nov 21
We have been working with them for several years and their equipment and customer service is #1. We work with their Duality machine and we love its fine tuning capabilities that allows us to give our clients the best treatment possible according to their skin type and stage of tattoo. Staff is always courteous and responds to inquiries in a timely fashion. We love Astanza!
Kristie Strand
20:21 23 Nov 21
Always only phone call away. The Astanza people are knowledgeable and always ready to give advice and support. Couldn't do my job without them.
Andrew Rodican
16:58 22 Nov 21
I recently purchased a Trinity laser for Tattoo Removal. I was very concerned about support after the purchase. Josh Walsh, Business Development Manager, has been with me every step of the way, from contemplation to purchase, and he's gone above and beyond my expectations. Dealing with Astanza is like dealing with family.Amy Yan, Client Success Manager, has also been a great asset to my new business. She helps me with marketing material and flyers, press release, and is always willing to help me. She is very friendly and always responsive. If she doesn't have an answer for me, she always refers me to someone who does. Awesome working with her!I highly recommend the Astanza family.
Blacklist Laser
18:27 19 Nov 21
I purchased our tattoo removal laser 6 years ago and have not had one bad experience from sales, marketing, or engineering. They truly care about their customers and make sure you are offering top quality care and results to your clients. Justin, Bryce, Amy, Brian, and Josh are just the few names that come to mind when I think about the top quality interactions we’ve had. I cannot say enough good things about everyone at Astanza!
Amber Elliott
19:23 06 Nov 21
NLLC is a great training course! Would highly recommend if you’re in the industry or looking to start your own business. Glad to have had this opportunity to meet the bright faces behind the best LTR system Aztanza Trinity!
Rohann Kemp
21:07 05 Apr 22
Amazing company with fantastic customer support. Thank you all for your help.
Heather McDaniel
17:37 17 Mar 22
Astanza has been phenomenal to work with! I purchased the Duality Q-Switched Nd:YAG for laser tattoo removal and could not be more satisfied. Their entire team has been professional, communicative and friendly throughout. My initial contact was Justin, who was very informative of the process. Josh was wonderful during the purchase. He was there every step of the way to answer all of my questions and made everything just so easy. Amy in marketing is just amazing, she really knows what she's doing and Astanza is lucky to have her onboard! Jordan was the engineer that did the set up and introduction to my machine. He is probably the most laser-knowledgeable person you will ever meet. From the operation of the machines to the physics of lasers, he made me feel very comfortable with everything. Thank you Astanza!
Eric Wells
17:51 12 Mar 22
My first experience with Astanza Laser was in March of 2021 and I had a terrific laser education and training experience. The training and information was so robust that we seriously considered opening a business. I was so excited about my new learning experiences @ New Look College - laser tattoo removal and how to conduct the business of of laser tattoo removal, Astanza is doing it all. This experience was all inclusive, from meeting the president of the company to conducting laser tattoo removal and everything in between. They have a marketing support team, a business development team, and an incredible laser technology support team this company is multifaceted.
In December of 2021, my wife and I decided to move forward with opening a business in laser tattoo removal, vascular lesion removal and age spot removal. Our company name is “Envision Laser Removal.” We purchased the Duality Laser and the Zimmer Cryo, Jarrod Steven’s was our salesman and he checked in with us weekly via teleconference. He answered all of our questions and when there was anything he did not have answers for, he brought in an expert within the company. Amy Yan, our Client Success Manger and marketing person provided everything we needed to know about marketing our laser services, she provided terrific website content as well as marketing material like brochures, table tents, and posters of the services with before and after photos, we are current working on a company press release for our local area as well. We received our laser in March of 2022 and we could not be more thrilled with it and the training we received for our staff form Jordan Hall, the resident Astanza Lead Engineer on staff with a degree in Bio Medical Engineering from Texas A&M. Jordan is an incredible professional with the technical and medical expertise to support our laser business (what a dude!). Josh Walsh, our sales rep, technical advisor, and business development advice guy also with a degree in Bio Medical Enginering from South Carolina University, he step up and really has helped us startup practically fault free. Having Josh is like having a “Dad” who give you advice and his advice you take because we are a young company, Josh is my man!!! Finally, the President of the company, although I don’t know David Murrell as well as I know his team members, but we’ve interacted twice. Once when I asked him a question during the first day of training in March of 2021. I asked David how is business since COVID? I asked him that question, because I really wanted to know his perspective as I was anticipating opening a laser removal business. His response was metered and reserved 😊 as a company president would respond given the hardships that the pandemic had created for many business around the world. David said, and this is not a direct quotes, we have many lasers out there working and there are some that are not being productive due to COVID. What I like about his response is that I felt like he was being genuinely honest. Considering he was presenting himself to Twelve (12) potential sales, I really appreciated the honesty and integrity in his response. The last time I spoke with David was due a COVID issue with shipping our Laser. I ask for a call and he promptly called us and considered our concerned and he provided us a very fair compromise. I could not ask for and more of David Murrell, President of Astanza Laser and his incredible team of professionals. Kudos to you Astanza Laser, on helping me help my community by #changinglives
www.EnvisionLaserRemoval.Com
#EnvisionLaserRemoval
#AstanzaLaser
In December of 2021, my wife and I decided to move forward with opening a business in laser tattoo removal, vascular lesion removal and age spot removal. Our company name is “Envision Laser Removal.” We purchased the Duality Laser and the Zimmer Cryo, Jarrod Steven’s was our salesman and he checked in with us weekly via teleconference. He answered all of our questions and when there was anything he did not have answers for, he brought in an expert within the company. Amy Yan, our Client Success Manger and marketing person provided everything we needed to know about marketing our laser services, she provided terrific website content as well as marketing material like brochures, table tents, and posters of the services with before and after photos, we are current working on a company press release for our local area as well. We received our laser in March of 2022 and we could not be more thrilled with it and the training we received for our staff form Jordan Hall, the resident Astanza Lead Engineer on staff with a degree in Bio Medical Engineering from Texas A&M. Jordan is an incredible professional with the technical and medical expertise to support our laser business (what a dude!). Josh Walsh, our sales rep, technical advisor, and business development advice guy also with a degree in Bio Medical Enginering from South Carolina University, he step up and really has helped us startup practically fault free. Having Josh is like having a “Dad” who give you advice and his advice you take because we are a young company, Josh is my man!!! Finally, the President of the company, although I don’t know David Murrell as well as I know his team members, but we’ve interacted twice. Once when I asked him a question during the first day of training in March of 2021. I asked David how is business since COVID? I asked him that question, because I really wanted to know his perspective as I was anticipating opening a laser removal business. His response was metered and reserved 😊 as a company president would respond given the hardships that the pandemic had created for many business around the world. David said, and this is not a direct quotes, we have many lasers out there working and there are some that are not being productive due to COVID. What I like about his response is that I felt like he was being genuinely honest. Considering he was presenting himself to Twelve (12) potential sales, I really appreciated the honesty and integrity in his response. The last time I spoke with David was due a COVID issue with shipping our Laser. I ask for a call and he promptly called us and considered our concerned and he provided us a very fair compromise. I could not ask for and more of David Murrell, President of Astanza Laser and his incredible team of professionals. Kudos to you Astanza Laser, on helping me help my community by #changinglives
www.EnvisionLaserRemoval.Com
#EnvisionLaserRemoval
#AstanzaLaser
Anthony Tozzi
16:32 06 Feb 22
After two years of research, I chose Astanza Laser to work with. Their professionalism in the field is what made the difference. Ethical training to provide the best outcomes for my clients was important to me. The advice and support on the Laser proved to very valuable. The delivery and installation setup in order to get us up and running was challenging but having great customer service to help you work through those challenges is why we had a successful grand opening. The continued support and recommendations have been valuable, but the kickoff marketing campaign is what got us visible to our audience. 😃
Alan Pontious
20:40 17 Nov 21
I made my first purchase with Astanza Laser a year ago after the Sales team was able to patiently answer all of my burning questions about the technology and the industry. Since that purchase, their Customer Success team has been available for me like a family to help guide my marketing and business decisions. Their engineering team is always readily available to help with any clinical/technical issues I might have as well. Their commitment to client success is exemplary!
Jesse Herrick
Owner
Honestly, from top to bottom, my experience with Astanza has been spectacular. I don’t have any complaints. Everyone I’ve interacted with has been great. I trust my sales rep implicitly which is not your typical sales experience, and the service and marketing team have been an absolute pleasure to work with. I consider the Astanza team my friends – they’re good people. Not only am I impressed with their lasers, but the quality of service has been incredible. I can reach out to anyone on their team and know that if they don’t pick up right away that I’m going to hear back within the next hour or so. I’m never left hanging, and that’s hugely appreciated. To date the customer service experience as well expertise associated with it has been unrivaled with any purchase I have made, laser or not.
Stephanie Russell
Owner
My favorite part about working with Astanza is knowing that I ALWAYS have support when I need it! In a business like this, it is imperative that the support be there. If something happens with your laser and you don‘t have the support you need, you could be out thousands of dollars before it is resolved and laser back up and running. Astanza has a great system and warranty package that ensures the laser is running at peak performance. This decreases the chances of being shutdown for periods of time with no laser. I also absolutely love the people that work for Astanza! Everyone I’ve worked with has been extremely down to earth and just great people in general. Customer service is outstanding!
Matt Russo
Owner
As a med spa owner I have bought many devices through various companies over the years. From point of contact, to sale, to servicing our devices Astanza has been top notch and heads above the many other companies selling and servicing devices in the aesthetics industry. I would highly recommend Astanza and its wonderful staff. Buying an Astanza product is truly buying a partnership for life.
Matthew Sandell
Owner
I chose Astanza for the customer service. I believe there are many laser companies that have great technology, but none have the customer service that Astanza has supported me with. If I don’t have the answers to something, the Astanza team will find it for me or point me in the right direction. They come up with every answer that I need and make themselves accessible to me at any time of the day. Astanza’s customer service, warranty on equipment, and turnaround time on any kind of service are all huge. I could easily buy a piece of equipment with the same wavelengths as my Astanza equipment from another manufacturer, but I wouldn’t have Astanza’s service guarantee. You simply cannot find customer and service support like Astanza’s elsewhere. No one has that answer except for Astanza.
Dr. Terrance Baker
Founder
The knowledge of the Astanza team is tremendous in all areas of sales and marketing. The marketing aspect of our purchase of Astanza equipment was an unexpected added value. The marketing department has worked tirelessly to assist us to expand our practice on a weekly basis. There is no question in my mind that the direction and guidance of the Astanza marketing team has been an extremely valuable asset in the growth and development of our rapidly expanding practice.
Dr. John DeSpain
Physician/Owner
We’ve had an Astanza laser for nearly three years and used it extensively to treat tattoos and pigment disorders. The technology is first rate and top notch. This laser dances circles around the competition, but the biggest selling point is the expertise and integrity of the Astanza team. They are partners in my success and have become wonderful resources in the practical use of the machine as well as practice marketing and promotions. We have had no serious issues with the equipment, but when we had a small issue with a part needing replacement they responded rapidly and efficiently. If you are considering Q-switched lasers, look no further than Astanza. You won’t regret it.
Anthony Tozzi
Owner
After two years of research, I chose Astanza Laser to work with. Their professionalism in the field is what made the difference. Ethical training to provide the best outcomes for my clients was important to me. The advice and support on the Laser proved to very valuable. The delivery and installation setup in order to get us up and running was challenging but having great customer service to help you work through those challenges is why we had a successful grand opening. The continued support and recommendations have been valuable, but the kickoff marketing campaign is what got us visible to our audience.
Nick Settich
Operating Partner
After purchasing and dealing with other laser companies over the years, I feel compelled to run to the top of the mountain tops and yell how fantastic my experience was at Astanza. The service, the training and the equipment are without equal. This should be the only laser supplier in the United States.
Alfredo Jativa
Owner
We have worked with Astanza for over a year now! They have been with us step by step. The initial process and even now, when we have any questions they‘re a text/e-mail away. It’s great to know that you‘ve not only invested in your own company, but that the company you chose to work with is also vested in your company’s growth! Thank you so much Astanza & team, you made our dreams come true!
Brooke Curry
Owner
I cannot get over how amazing Astanza has been to me. From sales to install to marketing, they are the perfect team to have on YOUR team.
Eric Wells
Owner
My first experience with Astanza Laser was in March of 2021 and I had a terrific laser education and training experience. The training and information was so robust that we seriously considered opening a business. I was so excited about my new learning experiences @ New Look College - laser tattoo removal and how to conduct the business of of laser tattoo removal, Astanza is doing it all. This experience was all inclusive, from meeting the president of the company to conducting laser tattoo removal and everything in between. They have a marketing support team, a business development team, and an incredible laser technology support team this company is multifaceted. Kudos to you Astanza Laser, on helping me help my community by #changinglives
Google Rating
Based on 42 reviews
