Our website address is: https://astanzalaser.com.
Effective Date: 7/23/2023
Astanza Laser (“we,” “us,” or “our”) is committed to protecting your privacy and ensuring your trust in how we collect, use, and safeguard your information. This Privacy Policy explains how we handle your personal information, including compliance with the Telephone Consumer Protection Act (TCPA) and SMS communication requirements.
1. Information We Collect
We may collect the following types of personal information:
Contact Information: Name, email address, phone number, and mailing address.
Transactional Information: Details about products or services you purchase from us.
Communication Preferences: Opt-in/opt-out preferences for receiving SMS and other communications.
Usage Data: Information about your interactions with our website, emails, and SMS messages.
2. How We Use Your Information
We use your information to:
- Provide products and services you request.
- Communicate with you about appointments, order status, promotions, and educational resources.
- Send SMS messages related to your inquiries, purchases, or preferences, provided you have opted in.
- Improve our services, customer experience, and marketing efforts.
3. SMS Communications and TCPA Compliance
Astanza Laser complies with the Telephone Consumer Protection Act (TCPA) and other applicable regulations regarding SMS communication.
Opt-In Requirement:
We only send SMS messages to individuals who have explicitly provided their consent to receive such communications. Consent can be given by:
- Checking an opt-in box during form submissions (e.g., on our website).
- Texting a keyword to a designated number (e.g., “SUBSCRIBE”).
- Providing verbal or written consent during interactions with our team.
Opt-Out Option:
You can opt out of receiving SMS messages at any time by replying “STOP” to any message. Once you opt out, you will no longer receive SMS communications from us unless you re-subscribe.
Message Content:
SMS messages will include relevant information, such as order updates, appointment reminders, or promotional offers.
All promotional messages will include instructions for opting out.
Message and Data Rates:
Standard message and data rates may apply based on your mobile carrier’s plan.
4. Sharing and Protecting Your Information
We do not sell, rent, or share your personal information with third parties for their marketing purposes.
Your information may be shared with trusted service providers (e.g., SMS delivery platforms) for operational purposes, subject to confidentiality agreements.
We implement industry-standard security measures to protect your data against unauthorized access, loss, or misuse.
5. Your Privacy Rights
You have the right to:
- Access, update, or delete your personal information by contacting us at marketing@astanzalaser.com.
- Withdraw consent for SMS messages by replying “STOP” or contacting us directly.
- Request details about how your information is used or shared.
6. Changes to This Policy
We may update this Privacy Policy from time to time. Significant changes will be communicated via our website or other appropriate channels. Please review the policy periodically for updates.
7. Contact Us
If you have questions about this Privacy Policy or your privacy rights, please contact us using the information below.
Astanza is proud to provide excellent service in all facets of our business. If you have questions or concerns, don’t hesitate to reach out. Fill out the form on our contact us page, email marketing@astanzalaser.com, or call (800) 364-9010.
By providing your information and consenting to receive SMS messages, you acknowledge and agree to the terms of this Privacy Policy.
