Privacy Policy

Privacy Policy

Introduction

Astanza is committed to protecting your privacy and ensuring compliance with applicable laws, including The Campaign Registry (TCR) guidelines and other relevant data protection regulations. This Privacy Policy outlines how we collect, use, store, and protect your personal information. By using our services, you agree to the terms described in this policy.

1. Types of Personal Information Collected and Processed

We may collect and process the following types of personal information:

• Contact Information: Name, email address, phone number, and mailing address.
• Transactional Information: Details of services requested or purchased.
• SMS Consent Information: Phone numbers and consent status.
• Technical Information: IP address, browser type, and device identifiers.
• Other Information: Any additional details voluntarily provided by users.

2. How Personal Information is Collected and Stored

We collect personal information through the following methods:

• Direct Collection: Information provided by users through forms, account registration, or interactions with our services.
• Automated Collection: Information gathered through cookies, tracking technologies, or application usage data.
• Third-Party Sources: Information received from trusted partners as part of delivering our services.

All personal information is securely stored using industry-standard encryption and access control measures to prevent unauthorized access, alteration, or destruction.

3. Purposes for Collecting and Sharing Personal Information

We collect and share personal information for the following purposes:

• Service Delivery: To provide, manage, and improve our services.
• Communication: To send updates about orders, deliveries, or other relevant information.
• Employment-Related Updates: To communicate with job applicants regarding their applications and onboarding processes.
• Compliance: To ensure adherence to TCR and other regulatory requirements.

Sharing of Personal Information:

• Personal information, including phone numbers collected through SMS consent, will never be shared with third parties for marketing purposes or affiliates.

4. Protection of Personal Information

We take the security of your personal information seriously and implement the following measures:

• Encryption: All sensitive data is encrypted both in transit and at rest.
• Access Control: Personal information is accessible only to authorized personnel.
• Monitoring: Regular security audits and updates are conducted to safeguard data integrity.
• Incident Response: A protocol is in place to respond promptly to any data breaches or unauthorized access attempts.

5. Requesting Access or Correction of Personal Information

You have the right to:

• Access Your Information: Request a copy of the personal information we hold about you.
• Correct Your Information: Request corrections to any inaccuracies or incomplete details.

To make such requests, please contact us at info@astanzalaser.com. We will respond promptly in accordance with applicable laws and ensure your rights are respected.

6. Consent for SMS Communications

By providing your phone number and consenting to SMS communications, you agree to receive text messages from Astanza for purposes such as:

• Updates regarding orders, deliveries, or other relevant information.
• Direct one to one messages from team members 

Terms of SMS Communication:

• Types of SMS Communications:
  • Customers and Guests: Notifications related to orders, deliveries, or services.
  • Direct one to one messages from team members 
    
    
• Standard Messaging Disclosures:
  • Message and data rates may apply.
  • You can opt-out at any time by texting “STOP.”
  • For assistance, text “HELP” or visit our Privacy Policy – https://astanzalaser.com/privacy-policy/ and Terms of Service https://astanzalaser.com/privacy-policy/

Message Frequency:

Message frequency may vary depending on the type of communication. For example, you may receive up to 5 SMS messages per day related to your [appointments/billing, etc.].

Example:
“Message frequency may vary. You may receive up to 5 SMS messages per day regarding your appointments or account status.”

Potential Fees for SMS Messaging:
Please note that standard message and data rates may apply, depending on your carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.

Opt-In Method:
You may opt-in to receive SMS messages from Astanza Laser in the following ways:

• By submitting an online form on our website

Opt-Out Method:
You can opt out of receiving SMS messages at any time. To do so, simply reply “STOP” to any SMS message you receive. Alternatively, you can contact us directly to request removal from our messaging list.

Help:
If you are experiencing any issues, you can reply with the keyword HELP. Or, you can get help directly from us here.

Additional Options:

• If you do not wish to receive SMS messages, you can choose not to check the SMS consent box on our forms.

7. Policy Updates

We reserve the right to update this Privacy Policy as necessary to reflect changes in our practices or applicable laws. Any updates will be communicated through our website. Your continued use of our services constitutes acceptance of the updated terms.

8. Contact Information

For questions or concerns regarding this Privacy Policy or our data practices, please contact us at:

• Email: info@astanzalaser.com
• Address: 1810 S. Akard Street, #500, Dallas, TX 75215
• Phone: 1-800-364-9010

This Privacy Policy is effective as of July 1, 2022.